Frequently asked questions
Can't find your question? Call or message us.
No. We sell exclusively to businesses, traders and public institutions (B2B).
A 20′ or 40′ reefer container with one product, a mixed container with several products, or individual pallets from our warehouse in Germany.
Yes. In a mixed container you combine several products pallet by pallet. We plan the exact loading with you.
Across Germany by refrigerated truck. You can also take over containers at the port of Hamburg. Deliveries to other EU countries on request.
Yes. Request samples via the contact form or directly on any product page.
We arrange B2B supply in agreed packaging formats, by pallet or container. Tell us what products and volumes you need.
Product-specific quality, origin and test documents can be provided on request when available. Certifications relate to the actual supplying facility and are confirmed for each offer.
12 to 18 months when stored continuously at −18 °C or colder. The exact date is printed on every pack.
Payment terms are stated in the quote. For first orders we usually require prepayment. All prices net plus statutory VAT.
German, English and Arabic – by phone, email or WhatsApp.
See the quality for yourself
Request samples or a no-obligation quote for containers or pallets. We usually reply within one business day.